Our Team

Our Team

Joel Oliver, Managing Director at SuperCity Mortgages

Joel loves helping his clients create wealth through property. His 15 years lending and banking experience, together with the unmatched service he provides, has placed him as one of the leading mortgage advisers in NZ. The independence of acting as a mortgage adviser allows Joel to find the solutions and provide the tools that enables his clients to meet their goals and realise their financial dreams. With his extensive knowledge of lending structures and wide network of professionals he can recommend, Joel adds value to each transaction to ensure the process is seamless and stress-free from start to finish. His client for life philosophy is just one of the positive traits that attracts new loyal clients and is a solid part of the culture that resonates with the SuperCity Team. Joel is a Registered Financial Adviser.

Email: joel@supercitymortgages.co.nz
Mob: 021 884 181

Ammon Acarapi, Business Development Manager at SuperCity Mortgages

Ammon is a professional property investor and a mortgage adviser specializing in both residential funding and development finance. He has been involved in property for well over a decade and regularly appears in the media as an expert commentator on all things related to property and property finance. He also acts as a property coach to other investors, has a degree in finance and is a Registered Financial Adviser.

Email: ammon@supercitymortgages.co.nz
Mob: 021 304 506

Tristan Stewart, Senior Mortgage Adviser at SuperCity Mortgages

Tristan is an experienced lender having worked across three major New Zealand banks over the past 10 years.  His background is in both business and retail mortgage lending.  Tristan has a solid understanding of New Zealand property being both an owner and investor in residential property.  He works in with wide range of clients from first home buyers to long term investors.  His friendly and approachable personality has seen him achieve outstanding results in customer satisfaction while working at the big banks. Tristan is a Registered Financial Adviser.

Email: tristan@supercitymortgages.co.nz
Mob: 021 530 747

Glenn Stanley, Senior Mortgage Adviser at SuperCity Mortgages

With over 10 years’ lending experience as a top-performer at 3 of New Zealand’s largest banks, Glenn brings with him a wealth of knowledge and expertise, specialising in residential, business and investment loans. His comprehensive understanding of the wide and varying lending policies available helps streamline your application process, resulting in extremely fast turn-around and unbeatable pricing.

Glenn’s “outside of the square” attitude consistently drives solutions for complex lending structures, bridging proposals and multi-entity borrowing needs, his exemplary rapport in local markets testament to his service-first ethic.

Glenn is a Registered Financial Adviser.

Email: glenn@supercitymortgages.co.nz 
Mob: 021 787 759

Susan Windsor, Mortgage Adviser at SuperCity Mortgages

Susan has 12 year’s experience as a lender having worked across the major New Zealand Banks & financial institutions. Susan’s attention to detail, effective listening skills and extensive knowledge of the NZ banking industry, arms her with the confidence to deal with all lending scenarios to achieve the most favourable results possible.
 
Her strong relationships and respect that she holds with the Banks will ensure that you will benefit directly with the easiest terms and best pricing possible.
 
Susan’s underling goal is to simplify the home loan process for you with regular communication, guiding you in the right direction so the work you are required to do is minimised and void of any stress. Most importantly, get to know you and create long term working relationships which is aligned to her strong client centric philosophy.
 

Email: susan@supercitymortgages.co.nz
Mob: 021 829 937

Elliot Lord, Senior Mortgage Adviser at SuperCity Mortgages

Elliot came to mortgage adviser after 7 years working as a solicitor in the areas of property and commercial law. He brings a wealth of conveyancing experience to his role as a mortgage adviser which is invaluable for his clients when buying and selling property. He loves now being involved in the lending side of a property transaction, discussing with clients the structure and products that best suits their needs and then going out and securing for them market leading rates. He has also built a property investment portfolio of his own and enjoys working with his client’s towards their own personal property investment goals. This could range from building a substantial property portfolio to being mortgage free within 10 years. Elliot has degrees in Law and Arts and is a Registered Financial Adviser.

Email: elliot@supercitymortgages.co.nz
Mob: 021 805 253

Gene Benadie, Senior Mortgage Adviser at SuperCity Mortgages

Gene has over 13 year’s experience in Residential, Business, Investment and Construction lending at 3 of New Zealand’s big banks. As an independent mortgage adviser he will guide you through the various criteria set down by different lenders and offer advice on all aspects of lending. By looking at the bigger picture and taking into account a wide view of your current situation, he can then pass on his wealth of knowledge and advice on loan structures and interest rates that will accelerate your plans and goals; whether it is to purchase your first home, become mortgage free quicker, right through to further building your property investment portfolio.

With his client life philosophy, Gene also works very closely with our SuperCity Insurance team as protecting his client’s goals, plans and future is all part of the holistic service that he provides.

Gene is a Registered Financial Adviser

Email: gene@supercitymortgages.co.nz
Mob: 021 125 0871

John Keenan, Senior Mortgage Adviser at SuperCity Mortgages

With over 12 year’s experience as a mobile mortgage manager John has the knowledge and experience to help you through any mortgage event, whether its buying your first home or re fixing an existing loan John will be there to help.

As a mortgage adviser it's his job to walk you through the home buying process and help you every step of the way. From pre-approval to draw-down John will be your point of contact available day and night for any questions you have.

With access to all mainstream banks and other lending institutions he can place your application with a provider that best suits your needs, So even if your situation is out of the box he will endeavor to find a solution for you. John will make sure you receive the very best offer in the market doing all the hard work for you.  All you need to do is find the house of your dreams.

After your loan settles John will take care of the ongoing management of your lending by contacting you when your loan is up for renewal to negotiate the best terms on your behalf, taking away the hassle of you needing to do this on your own with a stranger at the bank.

Call him anytime to discuss your options.

John is a Registered Financial Adviser

Email: john@supercitymortgages.co.nz
Mob: 021 283 3385

Lauren Young, Senior Mortgage Adviser at SuperCity Mortgages

With experience at major banks and with borrowers from all walks of life, Lauren Young loves to solve problems for her loyal clients. She has worked in business, commercial and private banking, as well as with investment portfolios. Her attention to detail, effective listening skills and in-house knowledge of New Zealand’s banking industry give her an invaluable toolkit to assist any borrower. 

Lauren works with clients across a range of industries and is particularly good at finding solutions for the self-employed and business owners. Whether you’re refinancing a mortgage, an avid investor or buying a property for the first time, Lauren always delivers honesty, professionalism and integrity. 

Lauren is a Registered Financial Adviser who builds life-long client relationships that help you manage your mortgages. She looks at not only your short-term requirements, but how you can protect and grow your wealth throughout your life - setting you up correctly now to reduce your stress in the future.  

Email: lauren@supercitymortgages.co.nz
Mob: 022 092 8185

Wayne Henry, Senior Mortgage Adviser at SuperCity Mortgages

Wayne has enjoyed a very successful career with 2 of New Zealand’s leading Banks for over 14 years. With his friendly approachable nature coupled with exceptional knowledge in finance, investment and property, it has allowed him to exceed all client expectations.

Wayne’s customer service levels are phenomenal. He welcomes anyone looking for a dramatic change to their existing service levels, so give him a call and experience this first hand. He has helped his clients experience some wonderful moments.

When you add his wealth of Home Loan knowledge you will start to see why Wayne is followed by loyal clients where ever he goes. Even after your loan has settled, Wayne will take care of  your lending ongoing, by contacting you when your loan fixed rate is due, communicating with the banks on your behalf to negotiate the absolute best deal possible in the market for you.

Wayne’s philosophy is simple “do it right, do it well and have fun along the way."

Wayne is a Registered Financial Adviser

Email: wayne@supercitymortgages.co.nz
Mob: 021 423 818

Catriona McMenemy, Senior Mortgage Adviser at SuperCity Mortgages

Cat has a passion for helping her clients create wealth through property. She arrived from Scotland in 2010, and has spent working in large scale asset development teams in the public property sector. She brings a wealth of property knowledge from her previous roles and is an active property investor herself with a keen eye for running the numbers. Cat has a real enthusiasm for property as an investment vehicle and is keen to share her knowledge and help others succeed in the property market.

Cat loves working with investors and first home buyers: “Passing on my financial knowledge is something I love. Buying your first home can be a really terrifying experience, so having someone to walk you through it who knows how it all works makes the process far more enjoyable.”

She is not only a registered financial adviser, but also works closely with our SuperCity Insurance team to ensure your assets are not only growing, but also protected from unexpected life events.

Email: cat@supercitymortgages.co.nz
Mob: 022 066 5596

Nigel Perkins, Senior Mortgage Adviser at SuperCity Mortgages

Following an extensive career in senior management at banks, insurers and lending institutions, specialising in commercial property funding, business finance and high end personal finance, Nigel’s successful transition into mortgage advisory was both very natural and highly fulfilling.

He’d never go back to the world of corporate life – the autonomy of self employment coupled with the best in market buying power of SuperCity, provides the strongest possible platform of independence for Nigel. This means he is ideally positioned to utilise his capabilities and connections to advocate for his clients, and to negotiate the best possible terms with the most appropriate lending provider, every time.

Nigel’s wealth of experience provides a high degree of assurance to his SuperCity clients, by using his skills to bring together all kinds of deals for all kinds of situations - from first home purchases to residential property investments, right through to complex multi-million-dollar commercial property deals often involving multiple people, trusts and companies.

At the same time, be assured Nigel loves working alongside existing homeowners, helping them navigate all the nuances of mortgage finance, whether helping manage and maximise their existing lending structure or to assist with loan rollovers, top-ups, restructures or new home purchases.

Because Nigel has worked across such vast markets and deal types, his clients know he has the contacts and the know-how to deal with all kinds of lending and the ability to resolve problems and take advantage of opportunities quickly and efficiently. 

Nigel is a Registered Financial Adviser.

Email: nigel@supercitymortgages.co.nz
Mob: 027 457 0297

Marchy Pang, Mortgage Adviser at SuperCity Mortgages

With over 9 year’s experience in banking and mortgages at two major banks in New Zealand, Marchy has a great understanding and knowledge in these areas.
This enables him to provide the best solutions for his clients so they can make informed decisions that assists them in achieving their financial goals.

Immigrating from Hong Kong 15 years ago, Marchy can speak fluent Cantonese, Mandarin and English to meet all your needs. His passion for delivering excellent customer service and always having his clients best interest at heart has set him as a consistent high performer in his career. Whether you are a first home buyer, an experienced property investor, or looking for the best refinancing packages, Marchy is able to walk you through the process and place your application with a provider that best fits your needs. Marchy will be your point of contact from day one and he will look after the ongoing management of your mortgages by contacting you proactively when your loan is up for renewal.

Marchy has a Finance degree and is a Registered Financial Adviser.

Email: marchy@supercitymortgages.co.nz
Mob: 021 305 008

Andrew Chong, Mortgage Adviser at SuperCity Mortgages

Andrew has 20 years banking and lending experience at 2 major New Zealand banks. Andrew's successes has been anchored in his passion for delivering excellent customer service and adding value beyond financial transactions. He recognizes that each customer will require a different solution and hence is always willing to listen and provide recommendations to ensure his customers are best informed of all options and collectively work with each of them to achieve their lending goals.

Migrated to New Zealand 29 years ago from multi-cultural Malaysia, Andrew is fluent in English, Malay, Cantonese, Mandarin and few other Chinese dialects. His clients would describe Andrew as friendly and approachable and is always willing to make time for them.

If you are considering purchasing your first home, an investment property, refinance or even refixing your existing home loan or simply don't know where to start with some lending advice, feel free to contact Andrew and he is more than happy to assist.

Andrew is a Registered Financial Adviser.

Email: andrew@supercitymortgages.co.nz
Mob: 021 04 06 119
WeChat: andrewkkchong

Jaime James, Managing Director & Principal Insurance Adviser for SuperCity Insurance

Jaime James is SuperCity Insurance's managing director and is regarded as one of New Zealand's premier insurance advisers. Her reputation stems not only from her attention to detail and her tailored protection plans, but because she always has your best interests at heart. Jaime will work with you to protect your most important asset: yourself.

When your health or your ability to earn an income is compromised it often has devastating financial impacts on families and businesses. With her solid background in business, insurance and property investing, Jaime specialises in helping clients safeguard against a loss of income, premature death, injury or illness.

As a Registered Financial Adviser, Jaime assesses the potential financial impact of one of these events on your family, lifestyle and business. She provides solutions that achieve a protection plan tailored to your specific needs. When problematic events occur, you can have peace of mind, knowing there’s only one phone call you need to make. Jaime and her team facilitate your claims by working with you, your insurer and your other allied professionals to help you back on your feet again.

Email: jaime@supercityinsurance.co.nz
Mob: 021 527 069

Karen Clapham, Practice Manager for SuperCity Insurance

Karen ensures your protection plan process goes smoothly, from inception right through to being there at claim time.

With more than 11 years' experience in the financial sector, Karen knows how vital it is to protect your most important assets - your most important - your health, your income and your family - so your financial plans will come to fruition no matter what happens.

Working hand in hand with managing director Jaime James, Karen provides solid office support and service from the preapproval process right through to policy servicing and facilitating claims. Karen strongly believes in insurance and the benefits it can give families and business when a claim occurs. At claim time, Karen prides herself on assisting clients back on their feet in the fastest and most efficient way possible. 

You can click on the "let's chat" button on this page, email us or give us a call.

A disclosure statement is available, upon request, free of charge.

Email: karen@supercityinsurance.co.nz
Mob: 021 610 657